CIS 210 Week 11 Final Exam – Strayer NEW



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Chapters 7 Through 12

Chapter 7 – Development Strategies

MULTIPLE CHOICE

     1.   Although the traditional model of software acquisition still accounts for more software acquisition, a new model, called ____, is changing the picture dramatically.
a.
Hardware as a Help
c.
Processing as a Product
b.
Software as a Service
d.
Storage as a Solution



     2.   ____ is a model of software deployment where an application is hosted as a service provided to customers over the Internet.
a.
Hardware as a Help
c.
Processing as a Product
b.
Software as a Service
d.
Storage as a Solution



     3.   ____ reduces the customer's need for software maintenance, operation, and support.
a.
Hardware as a Help
c.
Processing as a Product
b.
Software as a Service
d.
Storage as a Solution



     4.   ____ promotes a broader vision of Software + Services, which refers to the company's strategy for cloud computing -- integrating software applications, platforms, and infrastructure.
a.
Oracle
c.
IBM
b.
Hewlett-Packard
d.
Microsoft



     5.   Gartner, Inc. predicts that by 2015 SaaS revenue will grow to ____.
a.
$7.1 billion
c.
$14.5 billion
b.
$8.6 billion
d.
$22.1 billion



     6.   Microsoft’s ____ is one of the major Web-based development environments.
a.
WebSphere
c.
NetSphere
b.
.NET
d.
.WEB



     7.   Building an application in a ____ environment can offer greater benefits, and sometimes greater risks, compared to a traditional environment.
a.
GUI
c.
cloud
b.
Web-based
d.
multinational



     8.   Web-based software usually requires additional layers, called ____, to communicate with existing software and legacy systems.
a.
freeware
c.
middleware
b.
shareware
d.
public domain software



     9.   When companies acquire Web-based software as a(n) ____, they can limit in-house involvement to a minimum.
a.
product
c.
service
b.
value-add
d.
outsource



   10.   Some industry leaders predict that ____ computing will offer an overall online software and data environment supported by supercomputer technology.
a.
interpolated
c.
outsourced
b.
mainframe
d.
cloud



   11.   ____ is the transfer of information systems development, operation, or maintenance to an outside firm that provides these services, for a fee, on a temporary or long-term basis.
a.
Outsourcing
c.
Subscription
b.
Commission
d.
External provision



   12.   A firm that offers outsourcing solutions is called a ____ provider.
a.
subscription
c.
service
b.
software
d.
resource



   13.   Oracle Corporation offers a service called ____, which provides e-business applications on a fixed fee basis.
a.
WebSphere
c.
Business Process Outsourcing
b.
.NET
d.
Oracle On Demand



   14.   Outsourcing a basic business process is often called ____.
a.
RFO
c.
BPO
b.
TFO
d.
TCO



   15.   The ____ environment enhances interactive experiences, including wikis and blogs, and social networking applications.
a.
outsourcing
c.
Web 2.0
b.
SaaS
d.
Web 3.0



   16.   Some ____ providers concentrate on specific software applications; others offer resources like order processing and customer billing.
a.
subscription
c.
service
b.
software
d.
resource



   17.   A(n) ____ is a firm that delivers a software application, or access to an application, by charging a usage or subscription fee.
a.
ASP
c.
ISP
b.
OSP
d.
USP



   18.   Some firms offer ____, which provide powerful Web-based support for transactions such as order processing, billing, and customer relationship management.
a.
ASP
c.
fixed usage
b.
IBS
d.
fixed-fee transfer



   19.   When determining outsourcing fees, a ____ uses a set fee based on a specified level of service and user support.
a.
fixed fee model
c.
subscription model
b.
usage model
d.
transaction model



   20.   When determining outsourcing fees, a ____ has a variable fee based on the number of users or workstations that have access to the application.

a.
fixed fee model
c.
subscription model
b.
usage model
d.
transaction model

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